Health & fitness management
We have a proven track record and real passion for maximising profit and efficiency in hotel-based health and fitness clubs. These services can be a significant - and usually highly specialised - revenue stream.
We ensure that each facility is managed and developed effectively so that our clients are able to allocate their resources better, save money through our purchasing power, comply with health and safety regulations and, above all, have total confidence that performance is being maximised in every area.
Our unparalleled range of services includes the following.
Sales, marketing and retention
- Central and local membership and spa campaigns and strategies
- Membership retention programmes
- Mystery sales and member auditing
- Sales and retention management systems
- Sales training provision
Financial control
- Profit and loss management
- Budgeting support
- Pricing policy guidance
- Capital expenditure planning and approval
Human resources
- Contract of employment for health club and beauty staff
- Senior management recruitment support
- Temporary agency staff to cover staff shortage
- Specialist recruitment support
- Induction and development plan for all employees
Operations
- Brand development
- Day-to-day operational support
- Quality auditing and monitoring programmes
- Standard operating procedures for all area of the business
Health and safety
- Health and safety auditing and monitoring
- Health and safety policy, systems and procedures
- Health and safety training provision
Fitness
- Comprehensive safe and inclusive fitness programmes
- Specialist medical support
IT and membership systems
- Assessment of current system or
- Implementation of a Chardon-approved system
